Full Job Description
We have a requirement for a Client Relationship Co-Ordinator to join our expanding company.
We are looking for an enthusiastic and motivated individual to join our expanding company as a Client Relationship Co-Ordinator. This entry-level role is ideal for someone eager to develop a career in client relationship management within a supportive and growth-oriented environment.
As a Client Relationship Co-Ordinator, you will support our team in building and maintaining positive relationships with our clients, ensuring high levels of customer satisfaction. You’ll assist with identifying opportunities to grow business with both new and existing clients and learn the essentials of account management and customer support.
The ideal candidate will have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, organised, and excited to make a positive impact within our team.
You will be rewarded by working for a growing company serving the rapidly growing housebuilding sector. We want people who have the drive, ambition, personality, and desire to succeed and overcome challenges. As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career. In addition to a competitive salary, there is an excellent bonus structure in place and other benefits including your birthday off, annual trips, and private healthcare—benefits that set us apart from most civil engineering companies in the UK.
Our office is an open-plan environment that encourages collaboration and teamwork. Standard hours are 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.
We’re not just hiring employees; we’re looking for passionate individuals who thrive on overcoming challenges and are driven to succeed. If you're ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish!
The recruitment process will be conducted in such a way as to result in the selection of the most suitable person for the job in terms of relevant experience, abilities, and qualifications. The Company is committed to applying its equal opportunities policy statement at all stages of recruitment.
Role and Responsibilities:
· Research prospects and opportunities
· Call new prospects
· Arrange meetings
· Client Liaison
· Assistance with conversions
· Work with Marketing Manager on campaigns and marketing material
· Direct marketing
· Attending networking events
· Client entertaining – arranging and attending
· Updating CRM Systems
· Merchandise
· Ad-hoc business-related tasks, including client updates and monthly business operations reporting.
Person Requirements:
· Ability to build and maintain strong, long-term client relationships, fostering trust and loyalty.
· Strong leadership and management skills, with the ability to lead and motivate teams to achieve project objectives.
· Excellent communication and interpersonal skills, with a readiness to learn how to effectively communicate with diverse clients and internal teams.
· Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
· A proactive and flexible approach, with the ability to adapt to changing business needs and challenges.
· A commitment to professionalism, integrity, and ethical standards in all interactions.
· UK Driving License
Job Type: Full-time
Pay: From £15,704.00 per year
Benefits:
Schedule:
Education:
Licence/Certification:
Work Location: In person